I have been a Setanta customer since November 2004, and was extremely pleased when their current television advertising campaign announced that their monthly charge was only £9.99.
However, when I checked my account, I found that they were still charging me £15/month. (The b@st@r*s)
I called and asked them to reduce my charges to their current advertised rate of £9.99/month and to ask this to be back dated to when the new charges came into effect.
This is something I would expect any good decent and honest company would have done automatically without the customer having to ask.
If you are a Setanta subscriber, check that you are not being overcharged, and watch out for any more sneaky overcharging in the future.
I wonder if Scottish Clubs are being paid extra for the wider viewing audience, now that Setanta have a number of English Premier League subscribers who are able to watch the Scottish games?
Wednesday, 11 June, 2008 at 6:33 pm
[...] our article Are You Being Screwed by Setanta for further [...]